Greetings all,
With the advent of digital 2.0, my installation as Digital Products Manager, and our update to 19 kits per month and 9 separate tribes tier levels, its time for a new technical assistance thread.
The goal for this thread is to deal with technical issues as they are reported. Internal work-flow has been adjusted to allow for this. I can't give a time-frame for report-to-fix until I have more data using the new internal system. The hope is that the implemented changes will allow for faster completion of adjustments.
I will also be posting any fixed items as part of a weekly changelog on the Atlantic Digital Tribes. I will make an effort to post that changelog here on the forums as well.
You may post reports here or email them to Digital@wargamesatlantic.com
Reports should be formatted like the following example:
Kit afftected: Nubian 10th Century Spearmen
Part/s affected: 01.stl (or list mutliples, or a range)
Scope of issue: File loads with errors
feel free to add screenshots/any other accompanying information.
These three data points will allow the Atlantic Digital team to troubleshoot your issues and assist in getting you printing.
The team at Atlantic Digital is committed to making your experience downloading, working with, and printing the files we produce as smooth and as high-quality as possible.
Thank you all for your support of Atlantic Digital. You have allowed us to build it bigger, and I ask you to please help us in our quest to make the experience better.
Your bug reports are appreciated.
Maxwell McDougall
Digital Products Manager and Arcane Artifact Steward
Wargames Atlantic/ Atlantic Digital
