Have ordered from Only-Games several times w/diminishing success. 1st order was fine other than some stubbornly bent pieces, the next 2 had a few pieces missing. Latest order was for some halflings & 2 WWI MG teams, order placed Feb. 27. The acknowledgement email stated that 3D orders can "take up to 15 working days."
Having received nothing, heard nothing by March 21, I emailed O-G to find out the status of my order. To their credit, I did get a reply w/in a day, which said, "Please note that larger orders take longer to produce. In addition to this, reprints can extend our production timeline." That IMO is info that would have been useful in the original acknowledgement.
Was also told that "99 / 100 of the your pieces are complete." Well, that last 1 piece must be quite a doozy, because it's been 12 days since that reply & STILL no tracking number, no indication of shipment, no minis -- more than 5 weeks from my original order. (And assuming it does ever ship & arrive, I will have to hope all the pieces are in fact present & intact.)
I cannot recommend O-G at all, which is a shame, as at the moment they're my only avenue for acquiring any of the many minis WGA is offering via 3D, since a 3D resin printer is never going to be in my future. It's a loss for me, as some of those minis don't have counterparts available anywhere else (yet). And it's a loss of potential sales for WGA.
**Squeaky wheel, I guess. Contacted Only-Games & WGA & posted here ... & now, April 5th, I FINALLY got a tracking number from OG (although Royal Mail doesn't have the package yet, so it may not have truly shipped yet) & notification of a refund for shipping costs. That's certainly something, but still doesn't change the aggravation of waiting 5 weeks from the date of my order for any movement, PLUS however long I'll be waiting now for delivery. And then we'll see if everything arrives intact & complete, which has mostly not been the case on previous orders. I still say WGA should cast about for a more reliable 3D partner.
